Kimpton Santo San Antonio - Riverwalk By Ihg, San Antonio
About the Hotel
Kimpton Santo San Antonio - Riverwalk By Ihg is a 5-star hotel featuring a
Rooms & Amenities
Several room types are available, including spacious double rooms and
Dining & Nearby Options
Daily breakfast options include buffet, à la carte, or American styles. Nearby dining includes
Leisure & Activities
The
Services & Local Area
Kimpton Santo San Antonio - Riverwalk By Ihg provides services like
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Paid Wi-Fi in public areas
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Allergy-free rooms
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Spa & wellness center
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at Kimpton Santo was a mixed experience. The hotel's modern architecture and comfort were impressive, but I faced issues with room service during my Thanksgiving visit due to staffing shortages. The staff were very friendly and attentive, and I appreciated the pet-friendly policy, but the lack of daily housekeeping left a sour note for my family. Overall, I see great potential for the hotel, but improvements in service consistency are needed.
My stay at Kimpton Santo By IHG was pleasant, though a few hiccups popped up. The sumptuous decor and friendly staff stood out, but limited room service due to a holiday staffing issue left a mark. Overall, I enjoyed the experience, but I hope for improvements in service consistency.
I enjoyed my stay at Kimpton Santo, mainly due to its excellent location and modern amenities. However, I faced some challenges, like the limited room service and the noise from construction, which slightly marred my overall experience. While the staff was friendly and accommodating, I think some areas need improvement for a more seamless stay.
I recently stayed at Kimpton Santo for three nights, and while the hotel has a lot to offer, there were certainly some drawbacks. The luxurious facilities and attentive staff stood out, but the lack of room service during my stay was disappointing. Overall, it's a nice place with potential, but they need to address the staffing issues, particularly during busy times like holidays.
I had a good stay at Kimpton Santo, with beautiful architecture and a great location near downtown. The staff was friendly and welcoming, though I encountered some challenges with service during a busy holiday. Overall, the experience was fantastic, and I'm excited to return in the future.